Legal
Privacy Policy
Your privacy matters to us. This policy explains how Ratnagiri Resort collects, uses, and safeguards your personal information.
Last updated: July 3, 2026
Information We Collect
- Personal details such as your name, email address, phone number, and nationality when you book a stay or contact us.
- Identity documents such as passport or PAN number, collected as required for guest registration.
- Payment details processed securely during booking.
- Technical information such as IP address, browser type, device information, and browsing behavior via cookies.
How We Use Your Information
- To process bookings and manage your reservation.
- To verify guest identity as required by law.
- To communicate with you regarding your stay.
- To send promotional offers or updates, which you can opt out of at any time.
- To improve our website and services.
Sharing of Information
- We do not sell or rent your personal information to third parties.
- We may share information with trusted service providers who assist with website operation, payment processing, or booking fulfillment.
- We may disclose information when required by law, including guest registration with local authorities as mandated by Nepalese regulations.
Data Security
- We use reasonable administrative, technical, and physical safeguards to protect your data.
- No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
- Our website uses cookies to enhance user experience, analyze site traffic, and remember your preferences.
- You can disable cookies through your browser settings, though this may affect certain website functionalities.
Your Rights
- You may request access to, correction of, or deletion of your personal data held by us.
- To exercise these rights, contact us using the details below.
Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
- Updates will be posted on this page with a revised effective date.
Contact Us
- Email: sales@ratnagiriresortnagarkot.com / info@ratnagiriresortnagarkot.com
- Phone: 01-5145007, 01-5145009
Questions about your data?
Reach out to our team and we'll be happy to help.
sales@ratnagiriresortnagarkot.com01-5145007, 01-5145009
